Always check if a website is registered with the General Pharmaceutical Council (GPhC). This ensures the pharmacy is legally operating and regulated in the UK. The GPhC register is publicly accessible online.
Checking the GPhC Register
Search the GPhC register using the pharmacy’s name or address. Verify the registered address matches the website’s contact details. Look for the pharmacy’s registration number; this provides further verification. A reputable online pharmacy will clearly display this information.
Secure Transactions
Secure websites use HTTPS (indicated by a padlock icon in your browser’s address bar). Look for encryption during checkout. Legitimate pharmacies prioritize your data security and will provide a secure payment gateway. Avoid sites that lack these security measures.
Patient Consultation
Reputable online pharmacies offer a consultation with a registered pharmacist or doctor before dispensing medication. This ensures the medication is appropriate for your needs and health. This consultation should be a mandatory step before any prescription is issued.
Prescription Requirements
Online pharmacies require a valid prescription from a registered UK doctor. They never provide medication without a prescription. This process safeguards patient safety. They will also usually ask for proof of identity. Uploading a clear copy of your prescription will usually suffice.
Customer Service
Contact details such as email address and phone number should be easily accessible. Check for reviews from past customers, examining both positive and negative feedback. Responsiveness to queries indicates a committed and responsible service.
Dispute Resolution
Familiarize yourself with their complaints procedure. A reputable pharmacy provides clear and accessible information about how to resolve any issues.
